Customer Service Certificate Course – Get A Customer Service Job Fast. Next Class will start on 3rd December 2025.

Master Customer Service Course. Master customer service skills and secure high-paying roles.

Do you want to turn your passion for helping people into a rewarding, well-paying career?

Many professionals in customer service feel their skills go unnoticed without a formal certification. They know they’re good at what they do, but they struggle to prove their expertise to employers. A certification validates your experience and opens the door to new opportunities.

Our Customer Service Course is designed to empower you with the skills and confidence to excel. You’ll learn how to handle difficult situations, build lasting customer relationships, and have credentials to grow your career.

Why Take This Customer Service Training?

• Become a Certified Expert: Our course is NITA-accredited, a government-recognized certification that proves your expertise and boosts your credibility with top employers.
• Practical Skills in Just 5 Days: You’ll master essential skills, from effective communication and complaint resolution to building customer loyalty.
• Learn from Industry Leaders: Our trainer has over 10 years of real-world experience.
• Free Career Support: After the course, our recruitment team will help you update your CV, prepare for interviews, and connect you with job opportunities.
• Valuable Networking: Connect with professionals from diverse sectors like finance, hospitality, retail, and NGOs, expanding your professional network.

What You’ll Learn

By the end of this Customer Service Course, you’ll be able to:

• Deliver excellent customer service in person, on phone & email
• Manage complaints and difficult customers professionally
• Build customer loyalty through personalized service
• Communicate effectively and with empathy
• Improve service delivery to match organizational goals

Our Trainer Shares What You Can Expect From the Customer Service Course

Upcoming Customer Service Course

Course Details:

• Next Training Starts: Monday, December 3rd, 2025
• Schedule: 7:00 pm to 9:00 pm EAT (5 days, via Google Meet)
• Investment: KSH 6,500 (or USD 80 for those outside Kenya)

📞 Call us: 0748 997 329 🏢 Or visit our offices today.

Enroll now to secure your spot.

Start your journey to becoming a certified customer service professional.

You can become very isolated when working from home and you do lose an element of human interaction. I was happy with the flexible hours presented by the evening class. Because of its online nature, I was able to join from a different town in the comfort of my home – something I may never have been able to do if the program was not flexible enough. Thank you Corporate Staffing for doing this – Joseph. Call Centre Agent

It’s been 2 weeks since the training. I edited my CV and included the training certificate. I have sent my CV to six employers and have received 2 interview invites already. The fact that it was also pocket-friendly enabled me to register as soon as I saw the upcoming training date – Adhiambo. Sales Admin Executive.

This is a very good course as it made me realize the important aspects of customer service beyond simply being knowledgeable about the products and services. I can confidently say that I learnt the importance of also paying attention to a potential customer. The trainer was also very approachable and personable. She shared personal experiences and really made an effort to engage with each person in the class – Jacqueline (Customer Service Rep)