Customer Service Course in Kenya. Next Class will start on 11th May 2026
Master Customer Care Skills Course In Kenya. Learn How To Handle Customers Professionally And Get Hired Faster In Banks, Hotels, Call Centres, Airlines and even NGOs.
Get practical customer service skills, a NITA-accredited certificate, and become ready to get a job in call centres, offices, banks, hotels, and customer-facing roles.
Learn how to handle complaints professionally, communicate with confidence, build customer trust, and represent any organization effectively, giving you a clear advantage in the job market.
Since the year 2016, we have trained over 7,500 professionals who have gone ahead to secure jobs and excel in the call centres, airline, banks, hotels, travel agents, colleges as admin, and even Govt offices due to thier customer service skills certification.
Why Proffessionals Choose This Customer Service Course
- Practical Skills in Just 5 Days – Short, focused training that prepares you for real work situations.
- NITA-Accredited Certificate – recognised by employers across Kenya.
- Learn from an Experienced Trainer – Trainer with 10+ years’ experience in customer service.
- Better Job Opportunities – Get a job fast in call centres, banks, hospitality, retail, and NGOs.
Our Trainer Shares What You Can Expect From the Customer Service Course
Upcoming Customer Service Course
Course Details:
- Next Training Starts: Monday 11th May, 2026
- Schedule: 7:00 pm to 9:00 pm EAT (5 days, via Google Meet)
- Investment: KSH 6,500 (or USD 80 for those outside Kenya)
If you want:
- A customer service job faster.
- Confidence dealing with people
- A recognised certificate
This course is for you. Start your journey to becoming a certified customer service professional. Fill your details in the form below or 📞 Call us: 0748 997 329 🏢 Or visit our offices today.
We’ve Trained Professionals From These Companies
Testimonials
You can become very isolated when working from home and you do lose an element of human interaction. I was happy with the flexible hours presented by the evening class. Because of its online nature, I was able to join from a different town in the comfort of my home – something I may never have been able to do if the program was not flexible enough. Thank you Corporate Staffing for doing this – Joseph. Call Centre Agent
It’s been 2 weeks since the training. I edited my CV and included the training certificate. I have sent my CV to six employers and have received 2 interview invites already. The fact that it was also pocket-friendly enabled me to register as soon as I saw the upcoming training date – Adhiambo. Sales Admin Executive.
This is a very good course as it made me realize the important aspects of customer service beyond simply being knowledgeable about the products and services. I can confidently say that I learnt the importance of also paying attention to a potential customer. The trainer was also very approachable and personable. She shared personal experiences and really made an effort to engage with each person in the class – Jacqueline (Customer Service Rep)