Customer Service Course in Kenya. Next Class will start on 13th April 2026
Learn How To Handle Customers Professionally And Get Hired Faster
Get practical customer service skills, a NITA-accredited certificate, and confidence to work in call centres, offices, banks, hotels, and customer-facing roles.
Learn how to handle complaints professionally, communicate with confidence, build customer trust, and represent any organization effectively, giving you a clear advantage in the job market.
Why People Choose This Customer Service Course
- Practical Skills in Just 5 Days – Short, focused training that prepares you for real work situations.
- NITA-Accredited Certificate – recognised by employers across Kenya.
- Learn from an Experienced Trainer – Trainer with 10+ years’ experience in customer service.
- Better Job Opportunities – Skills in demand in call centres, banks, hospitality, retail, and NGOs.
Our Trainer Shares What You Can Expect From the Customer Service Course
Upcoming Customer Service Course
Course Details:
- Next Training Starts: Monday 13th April, 2026
- Schedule: 7:00 pm to 9:00 pm EAT (5 days, via Google Meet)
- Investment: KSH 6,500 (or USD 80 for those outside Kenya)
If you want:
- A customer service job
- Confidence dealing with people
- A recognised certificate
This course is for you. Start your journey to becoming a certified customer service professional. Fill your details in the form below or 📞 Call us: 0748 997 329 🏢 Or visit our offices today.
We’ve Trained Professionals From These Companies
Testimonials
You can become very isolated when working from home and you do lose an element of human interaction. I was happy with the flexible hours presented by the evening class. Because of its online nature, I was able to join from a different town in the comfort of my home – something I may never have been able to do if the program was not flexible enough. Thank you Corporate Staffing for doing this – Joseph. Call Centre Agent
It’s been 2 weeks since the training. I edited my CV and included the training certificate. I have sent my CV to six employers and have received 2 interview invites already. The fact that it was also pocket-friendly enabled me to register as soon as I saw the upcoming training date – Adhiambo. Sales Admin Executive.
This is a very good course as it made me realize the important aspects of customer service beyond simply being knowledgeable about the products and services. I can confidently say that I learnt the importance of also paying attention to a potential customer. The trainer was also very approachable and personable. She shared personal experiences and really made an effort to engage with each person in the class – Jacqueline (Customer Service Rep)