Business Development Manager, Medical Job Care Manager Job Transnep Insurance Brokers
Business Development Manager Job. Medical Jobs in Kenya
Job Purpose:
Drive growth and retention of medical insurance portfolio. Identify market opportunities, manage client relationships, deliver healthcare coverage solutions, ensure onboarding and renewals, liaise with underwriters/providers, support compliance, and contribute to brand positioning using client insights and digital tools.
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Key Responsibilities:
- Identify, pursue and convert medical insurance opportunities from SME and Corporate clients
- Build & maintain strong client relationships, promote cross-selling
- Conduct client needs assessments; match plans to budgets and requirements
- Prepare quotations, proposals, and presentations tailored to client specs
- Coordinate onboarding; ensure accurate documentation and underwriting submission
- Post-sale support: policy terms, claims guidance, benefits consultation
- Facilitate product knowledge sessions, wellness talks, benefit orientations
- Negotiate competitive rates with providers and insurers
- Stay updated on market trends, regulations, and new products
- Proactively manage policy renewals and handle objections/escalations
- Support claims process; coordinate between clients, insurers, and providers
- Manage robust sales pipeline; track conversions and report performance
- Represent Transnep at forums, events, and strategic stakeholder meetings
- Maintain detailed CRM records and generate periodic sales reports
Qualifications:
- Degree in Business Admin, Marketing, or Insurance
- Training in Health Insurance sales, healthcare management, underwriting (advantage)
- Diploma in insurance or equivalent professional certification, AIIK or COP qualifications
Experience:
- 3+ years in medical insurance sales or healthcare client service
- Experience in insurance brokerage or health insurance environment preferred
- Proven ability to meet sales targets and manage client portfolios
Skills & Competencies:
- In-depth understanding of medical insurance products and underwriting
- Excellent client engagement and relationship management
- Strong negotiation and communication skills
- Ability to explain medical and insurance terms clearly
- Proficient in CRM tools and Microsoft Office
- Highly organized and self-driven; manage multiple accounts
- Strong problem-solving and service escalation handling
- Knowledge of insurance compliance and ethical sales practices
- Collaborative team player, independent and cross-functional
- Resilient, goal-oriented, adaptable in fast-paced environments
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