Business Development Manager, General Insurance Job Transnep Insurance Brokers
Business Development Manager, General Insurance Job. Sales Jobs in Kenya
Job Purpose:
Drive acquisition, retention, and profitability of general insurance business. Develop risk solutions, manage client relationships, ensure service delivery, coordinate underwriting, ensure compliance, identify market opportunities, and deliver high service standards.
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Key Responsibilities:
- Drive new business acquisition across corporate, SME, and individual segments
- Prepare insurance proposals, quotations, and tender submissions
- Negotiate policy terms and premiums with underwriters
- Process policy renewals, endorsements, amendments; ensure client satisfaction
- Support clients on policy inquiries, endorsements, documentation, payments, and claims
- Assist claims team in negotiating problematic claims with insurers
- Monitor market, underwriting, and regulatory trends; recommend insurance solutions
- Provide production reports: pipeline status, retention, portfolio growth
- Build and maintain client, insurer, and stakeholder relationships; manage business pipeline
- Conduct policy reviews to align with evolving risk exposures
- Support business development via events, product launches, seminars
- Maintain client and policy records; ensure data integrity
- Collaborate with sales support, admin, and finance teams; uphold service standards
Qualifications:
Degree in Insurance, Risk Management, Business Admin, or related field
Diploma in insurance or equivalent professional certification, AIIK or COP qualifications
Experience:
5+ years in general insurance (underwriting, brokerage, or sales)
Skills & Competencies:
- Strong negotiation skills; favorable policy terms and pricing
- Relationship management; build trust with clients and stakeholders
- Attention to detail in quotations, policy documents, compliance
- Customer-centric mindset; responsive and personalized service
- Market knowledge; products, pricing, underwriting, and regulations
- Communication skills; presenting insurance solutions
- Organizational abilities; manage multiple accounts and deadlines
- Problem-solving; identify coverage gaps and align with risks
- Tech proficiency; insurance systems, CRM, MS Office
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