Leadership Skills: How To Handle Tough Conversations At Work. (Free Online Event)
As a manager, your role is more than just hitting targets. It’s navigating the constant pressure from above, supporting your team below, and managing everything that goes unsaid in between. But what happens when expectations don’t align? When your boss sets unrealistic deadlines, when a team member under delivers, or when silence only deepens the tension?
One manager from a local logistics firm recently shared:
“I kept postponing a conversation with my boss about our impossible timelines. At the same time, I didn’t address my team member’s poor output. I was caught in the middle, and eventually, both relationships deteriorated, and our team’s energy dropped.”
Moments like these aren’t rare; they’re part of the reality of leadership. Whether you’re managing upwards or leading a team, conversations become harder when there’s conflict, pressure, or uncertainty. And yet, few leaders ever get practical guidance on how to navigate them.
That’s why we’ve put together this training session. You’ll walk away with:
- Structure difficult conversations without overthinking
- Communicate clearly, whether you’re managing up or down
- Remain composed even when things get tense
- Avoid common missteps that make situations worse
- Apply real, practical strategies that work in the Kenyan context
This session is designed to give you the clarity, language, and confidence to speak up when it matters most, whether you’re addressing a performance issue, raising concerns with your supervisor, or simply stuck in between.
Join us for a free Zoom session on Wednesday, 13th August 2025, from 7:00 PM to 9:00 PM. If you’ve been second-guessing what to say or when to say it, this session will help you turn hesitation into confident, productive action.
Reserve your spot today. Click here to register!